Employment

Operations Manager

Position Summary:

The Itty Bitty City Operations Manager works to ensure that all operations within Itty Bitty City run smoothly. The Manager supervises the Playologist team as they interact with visitors at the reception desk, in the play areas, and in facilitating birthday parties, classes, and special events. The Manager also has direct involvement with behind-the-scenes processes including point of sale system management, cash drawer handling, and cleaning and sanitation procedures.  The Itty Bitty City Manager is calm under pressure, approachable, and able to work with a variety of different types of personalities. S/he is dedicated to providing visitors with an excellent play experience and creating a positive work environment for staff.

Duties:

  • Hire, schedule, and supervise Playologist team staff.
  • Supervise all staff working in front-side operations, and be available for off-hours questions.
  • Facilitate front-side aspects of all City operations, including Playology Lab activities, field trips, parties, workshops, classes, and special events.
  • Oversee operation of point of sale system, including time clock, sales transactions, and reports.
  • Ensure that Center is clean by effectively implementing cleaning schedules and checklists.
  • Address and resolve issues and conflicts within Playologist team as well as with visitors.
  • Communicate with Owner, Management Team, and other staff to ensure cohesiveness and efficiency.
  • Assist in developing policy/process to support mission.
  • Be available up to 40 hours per week; some weekend availability required

Qualifications:

  • Enjoys working with children and families
  • Energetic, enthusiastic, organized, patient, and flexible
  • Creates a positive work environment and fosters team effort
  • Able to accept direction & build skills with direction from owner
  • Have the physical ability & desire to lead in an active and fast-paced environment – standing, sitting, kneeling, crawling, climbing, etc. as needed
  • Professional appearance and attitude
  • Experience in above listed duties and a willingness to take on additional duties as Itty Bitty City grows and evolves.

If you are interested in joining the Itty Bitty City crew, please submit your cover letter and resume by clicking the apply button below.

Apply Here

Playologist

Overview

Playologists provide the main infrastructure of Itty Bitty City. They work alongside children and families, helping to facilitate imagination, play, and learning. Playologists have an upbeat attitude and an enthusiasm for education. They ensure the safety of visitors and cleanliness of the play spaces. They exemplify outstanding customer service, staffing our admissions desk, assisting with special programs, facilitating birthday parties, and modeling learning through play. All Playology team members must be self-motivated, friendly, energetic, creative individuals who enjoy working in a family environment. While some Playologists might specialize in a specific job duty, all Playologists will be cross trained on all duties listed below.

Duties
  • Interact with children and their families through play
  • Ensure the safety of visitors
  • Maintain cleanliness throughout the City
  • Provide outstanding customer service to all guests
  • Manage retail transactions at the admissions desk and in the toy shop
  • Facilitate birthday parties and field trip orientations
  • Assist with curriculum development for City activities, workshops, and classes
Qualifications
  • Enjoys working and playing with children and families
  • Energetic, enthusiastic, patient and flexible
  • Creates a positive work environment and fosters team effort
  • Able to accept direction & build skills with direction from managers
  • Have the physical ability & desire to work in an active and fast-paced environment – standing, sitting, kneeling, crawling, climbing, etc. as needed
  • Professional appearance and attitude
  • Experience in cash-handling and a willingness to learn our computer programs
  • Must be able to commit to a minimum of 10 hours per week. Schedules are flexible but some evening and weekend availability is required. Full-time options are available.
  • Must be age 18 or older

Starting Pay Rate: $8.75 per hour

If you are interested in joining the Itty Bitty City crew, please submit your cover letter and resume by clicking the apply button below.

Apply Here