FAQ

Can I drop my child off at Itty Bitty City while I run errands?
All children who visit Itty Bitty City must be accompanied by an adult.
My child is older than 8, Can they still come and play?
Yes. Older children are welcome to play at Itty Bitty City as long as they are considerate of younger children. Some of our costumes and toys may be too small for older children, but there’s plenty of playology to go around!
How much is admission?
General admission is $11 per child and $4 per adult. Admission is good for the entire day, so if you want to leave to eat lunch or have a nap and then come back, you can.
Do I need a reservation?
We are open for creative play every day. No need for advance reservations.
Do you have a membership option?
Yes. We have annual memberships available that will save money for families who plan to visit more than once per month.
How long can we stay?
Admission covers the entire day, so you are welcome to play, leave for lunch or a nap, and then come back.
What are your hours?
We are open Monday thru Thursday 9am-6pm, Friday and Saturday 9am-7pm and Sunday 11am-5pm.
Are you open when the weather is bad?
As a general rule, we are open every day except Thanksgiving Day, Christmas Eve, Christmas Day, and New Years Day. In the case of inclement weather, if Springfield Public School is cancelled, we will be closed in the morning and will make an announcement on our Facebook page about whether or not we will be able to open in the afternoon.
Why do I have to sign a waiver for my kids?
Because our insurance company says so. Visiting Itty Bitty City is no more dangerous than visiting a park to play (probably less dangerous, actually), but our accident insurance policy requires that all visitors have a waiver on file. We strongly recommend filling out the waiver here on our website prior to your visit.
How do you keep the City clean?
Our exhibits and structures are cleaned and sanitized on a continual basis using cleaners that are kid and earth friendly. We have “yuck buckets” placed throughout the center to collect toys and other items that get into kids’ mouths or other germy places. Items from our yuck buckets are thoroughly cleaned and sanitized before being returned to the play areas.
Do you have security in place?
To keep our visitors safe we require all children to be accompanied by an adult at all times. We do not admit adults without a child present. We also monitor the exit of the play area, but it is ultimately the adult's responsibility to watch over their children. Our Playologists monitor our play areas to make sure that visitors stay safe.
Can I have my child’s birthday party here?
Yes. We offer two birthday party package options with several features that can be added à la carte.
Is Itty Bitty City a franchise?
No. Itty Bitty City is owned and operated by a local family who developed the concept for Itty Bitty City after visiting several museums and play centers around the country.
Who painted your murals?
Sherri Davis from Murals by Sherri Davis did! She is our most favorite artist ever.
Can we bring in our own food and drink?
Food and drink (aside from water) may not be consumed in the play areas. Our birthday party room is available for eating when it is not in use for parties or other events. Fast food is not allowed in Itty Bitty City.
Do you have an area for nursing?
Yes. We have a designated nursing room at the back left corner of the play center, near the infant area. It includes a rocking chair, activity table for older siblings, sink, and diaper changing station.
Is there a diaper changing table in the men’s restroom?
All of our restrooms are family restrooms, and they are all outfitted with changing tables.
Can I visit if I don’t have kids with me?
Adults who are not accompanied by a child will not be admitted to Itty Bitty City.

Still have questions?

Please contact us for more information about Itty Bitty City
417-202-2025